Module 1 Content Row
Module 1
Business Process Analysis
When you have a clear understanding of the business process, you will be able to clarify the business problem to be solved and ensure the technical solution delivers actual value to the business.
Business process analysis is often the first set of models we do when beginning to scope a new project or analyze a feature request or evaluate what the data is telling us about how to improve our organization.
In this module, you'll discover:
How to Create a Process Flow Diagram – Map out the high-level process workflow and use clarifying techniques like swim lanes and decision points.
How to Engage Stakeholders and Discover the As-Is Business Process – Engage business users and leaders from multiple departments to get your questions answered.
How to Analyze the Business Process Details to Ensure Clarity – Learn how to create detailed, textual documentation that creates clarity, including details like business rules, exceptions, entry points, and end points.
How to Validate the Business Process – Learn how to discover gaps in understanding and create consensus from multiple stakeholder groups, and ask great questions even when you don't fully understand the scope.
How to Improve a Business Process – Learn how to manage changes and identify improvement opportunities, even on non-IT projects.
Module 2 Content Row
Module 2
Use Cases and Wireframes
When you analyze your functional (software) requirements in use cases and visually model them in wireframes, you translate business requirements into technical requirements that provide clear expectations to the technical team.
In this module, you'll discover:
How to Write a Use Case – Analyze and describe exactly what the software needs to do to support the business. (This is NOT about coding or system design, it's end-user facing software functionality that anyone can learn to articulate, even if they don't know how to code.)
How to Create a Wireframe – Create a simple wireframe, which engages business users more effectively, and encourages their participation.
Use Cases and User Stories in Agile – Communicate functional requirements using a product backlog and user stories, which are common techniques in an agile software development environment.
How to Review and Validate Use Cases and Wireframes – Review and validate your use case with business and technical stakeholders to get a clear understanding.
BONUS Lesson – Simulated Use Case Review Session – Listen in as a BA facilitates a use case review session, asks questions, and validates requirements, while navigating realistic challenges.
Module 3 Content Row
Module 3
Data Modeling for Business Analysts
You’ll learn how to help business stakeholders make data requirements decisions on data migration, system integration projects, and API projects, even if you don't have a technical background or know how to write SQL. You'll also earn more credibility with developers since you'll be able to talk their language.
You'll gain confidence in the following data modeling techniques:
Glossary – How to clarify terminology to quickly learn new domains and expertly break down jargon.
Entity Relationship Diagram (ERD) – How to bring gaps between business concepts and technical database design using a simple visual format that really engages stakeholders.
Data Dictionary – How to organize and drill down into the detailed data requirements. You’ll also take away the essential concepts you’d glean from an introductory SQL class.
System Context Diagram – How to visualize the information flows between systems and clarify boundaries that speeds up the scoping and elicitation process.
Data Mapping – How to manage data flows in data migration and system integration projects, so the business users have the information they need to run their business effectively
Module 4 Content Row
Module 4
BA Essentials Master Class
You’ll learn how to leverage the 8-step business analysis process framework to see the big picture of the business analyst role, get organized from day 1, and know exactly how to get started on a new project.
You'll gain confidence in the following steps:
- Get Oriented – Start actively contributing as quickly as possible by managing expectations and conducting preliminary stakeholder analysis.
- Discover the Primary Business Objectives – Ensure the right business need or problem is solved.
- Define Scope – Gain agreement from stakeholders on the scope of the solution to be developed.
- Formulate Your Business Analysis Plan – Identify what types of documentation or deliverables to create, and what needs to be done when.
- Define the Detailed Requirements – Develop a consistent method of communication so that all stakeholders know and understand the requirements.
- Support the Technical Implementation – Be a partner with the tech team and ensure they have everything they need to be successful.
- Help the Business Implement the Solution – Support business stakeholders during implementation, user acceptance testing, and roll out so that they ultimately get what they need.
- Assess the Value Created by the Solution – Assess the ROI of the solution and develop leadership capabilities.
BONUS: The Agile Business Analyst – Apply the BA process iteratively and effectively to collaborate with an agile software development team and increase efficiency.
